Junior Operations Analyst
We are a leading innovator, operating at the intersection of technology and industry to solve complex, real-world challenges. Our culture is built on a foundation of data-driven decision-making, continuous improvement, and collaborative problem-solving. As a remote-first organization, we empower our team members with the autonomy and trust to do their best work from anywhere in the United States.
Your Core Responsibilities
- Dive deep into complex operational datasets to extract meaningful insights and identify key performance trends.
- Develop and maintain intuitive dashboards to track critical Key Performance Indicators (KPIs) and operational metrics, providing a clear, real-time view of business performance.
- Create and present comprehensive reports and data visualizations (using tools like Tableau or Power BI) that translate complex findings into actionable recommendations for stakeholders.
- Ensure the integrity and accuracy of our core operational datasets, performing regular data cleansing, validation, and maintenance to guarantee reliable intelligence.
- Collaborate on high-impact process improvement initiatives by conducting root cause analysis and proposing data-driven solutions to enhance workflow efficiency and reduce costs.
- Partner with cross-functional teams—including Finance, Logistics, and Technology—to understand their operational challenges and provide dedicated analytical support.
- Meticulously document your analytical methods, findings, and the impact of implemented changes to build a robust knowledge repository for the entire organization.
What You Bring to the Table
- A Bachelor’s degree in Business Administration, Finance, Economics, Statistics, Data Science, or a related quantitative field.
- A foundational understanding of business operations, supply chain, or logistical principles is highly advantageous.
- Exceptional analytical and problem-solving skills, complemented by a natural curiosity and a relentless desire to ask "why?".
- Meticulous attention to detail and an unwavering commitment to delivering high-quality, accurate work... every time.
- Strong written and verbal communication skills, with a distinct ability to explain complex data concepts to non-technical audiences in a simple, clear manner.
- A proactive, self-starter mentality—an essential trait for a thriving remote work environment—with the ability to manage your time and projects with autonomy.
Technical Proficiencies We Value
- Advanced proficiency in Microsoft Excel is a must; you should be comfortable with pivot tables, VLOOKUP/XLOOKUP, complex formulas, and basic data modeling.
- Hands-on experience with SQL for querying and manipulating data from relational databases (e.g., PostgreSQL, MySQL).
- Direct familiarity with a major data visualization tool such as Tableau, Power BI, or Google Data Studio is a significant plus.
- Exposure to statistical analysis or scripting languages (particularly Python with libraries like Pandas and NumPy, or R) is highly desirable but not required for this entry-level role.