Junior HR Support Specialist – Entry-Level HR Operations

About the Organization  

An agile, cross-industry company (SaaS, FinTech, HealthTech) scales products nationwide. People-centric leadership, modern HRIS stack, and a distributed workforce define our culture. You will collaborate with HR Generalists, Recruiters, and Payroll to ensure smooth employee experiences—wherever colleagues log in.

Your Mission  

- Respond to day-to-day HR questions via Slack, email, and ticketing portals, ensuring service-level targets are met.  

- Create, audit, and archive digital personnel records in BambooHR (or similar).  

- Coordinate remote and on-site onboarding sessions—equipment orders, credential setup, orientation calendar.  

- Update org charts and headcount reports; spot discrepancies and propose fixes.  

- Schedule performance check-ins, training workshops, and benefits webinars.  

- Draft policy acknowledgments, track e-signatures, and escalate compliance gaps.  

- Monitor PTO balances, leave requests, and timekeeping exceptions; liaise with Payroll.  

- Document process improvements and share playbooks in Confluence.  

- Stay curious—absorb evolving employment laws, HR tech releases, and DEI best practices.

Your Toolkit  

- Bachelor’s degree in Human Resources, Business, Psychology, or related field.  

- 0-2 years of HR support, HRIS administration, or customer service experience.  

- Working knowledge of G-Suite or Microsoft 365; confident with spreadsheets and formulas.  

- Familiarity with at least one HR platform (BambooHR, Workday, UKG, Rippling).  

- Clear, empathetic written and verbal communication.  

- Sherlock-level attention to detail and confidentiality.  

- Ability to juggle multiple deadlines in a distributed team across U.S. time zones.  

- Bonus: Basic Excel automation (pivot tables, VLOOKUP) or SQL for ad-hoc reports.  

- Eligibility to work in the United States.

Why You’ll Thrive  

- Hands-on exposure to ATS, HRIS, payroll, compliance, and analytics under senior mentorship.  

- Hybrid schedule options—with fully remote potential—promoting work-life balance.  

- A culture that celebrates continuous learning, feedback loops, and cross-functional collaboration.  

- Transparent career ladder: HR Support → HR Coordinator → HR Generalist.  

- Access to internal upskilling library, SHRM prep resources, and wellness stipends.