Junior HR Operations Specialist

You will join a people-first organization that prizes accuracy, empathy, and operational rhythm. Acting as a gatekeeper of HR data systems, you will maintain airtight records, streamline workflows, and resolve employee inquiries - often before anyone notices a glitch. Expect daily variety: one moment you are processing new-hire paperwork in Workday, the next you are untangling payroll discrepancies in Excel, and after that you are refining an SOP so tomorrow’s tasks take half the time.

Key Responsibilities  

– Enter, audit, and update employee information across HRIS platforms (Workday, BambooHR) with 99.9 % precision.  

– Process hires, transfers, terminations, compensation changes, and benefits elections within established SLA windows.  

– Monitor federal, state, and local compliance requirements; escalate risk items and propose corrective actions.  

– Respond to Tier-1 employee inquiries on policy, pay, and benefits - delivering clear answers within 24 hours.  

– Document end-to-end workflows, identify bottlenecks, and draft process improvements that cut cycle time.  

– Track operational metrics (error rate, turnaround time, case volume) and surface trends to HR leadership.  

– Partner with Payroll, Finance, and IT to reconcile data and ensure seamless downstream integrations.  

– Continuously expand proficiency in HR operations tools through sandbox testing, webinars, and peer sessions.

Must-Have Skills  

– Bachelor’s degree in Human Resources, Business Administration, or related field.  

– 0-2 years of experience in HR operations, shared services, or high-volume data entry.  

– Working knowledge of HRIS/ATS platforms; bonus for hands-on time with Workday or BambooHR.  

– Intermediate Excel skills (v-lookups, pivot tables) and familiarity with Google Sheets.  

– Solid grasp of federal employment law basics (FLSA, EEOC, I-9).  

– Impeccable attention to detail - your spreadsheets balance down to the penny.  

– Clear written and verbal communication, you translate policy jargon into plain English.

Preferred Skills  

– Exposure to SQL or BI tools for ad-hoc HR analytics.  

– Experience using DocuSign, ServiceNow, or Zendesk for case management.  

– Lean or Six Sigma coursework; you enjoy shaving seconds off routine tasks.  

– Multilingual fluency that enriches employee support.