● Ensured feature quality and contributed to testing efforts for product domains. ● Reviewed functional and design specifications and prepared comprehensive test plans. ● Developed and executed manual black box and white box tests for iOS and Android applications. ● Created and maintained automated test suites for backend (Rest Assured) and frontend (Cypress). ● Integrated automated test execution with CI systems to enhance testing efficiency and reliability. ● Worked with cross-functional teams, including Product and Release Managers, to certify releases and investigate issues. ● Utilized scripting languages (Java, JavaScript) for automation tasks. ● Tested APIs using Postman and maintained clear and concise test suites from specifications or test cases. ● Patched software and installed new versions to eliminate security vulnerabilities. ● Analyzed system hardware and software to suggest modifications and improve performance.

● Executed load and performance testing using Apache JMeter to optimize application performance. ● Conducted API testing with Postman to ensure RESTful API functionality and compliance. ● Developed and maintained automated tests in Postman using JavaScript and Newman for improved test coverage. ● Implemented regression and end-to-end tests using Cypress to enhance software quality. ● Automated smoke tests on Datadog for continuous monitoring. ● Collaborated with development teams in agile processes, including sprint planning and retrospectives. ● Wrote automated tests using JavaScript, TypeScript, and Java, contributing to test workflow automation. ● Worked with AWS cloud services and integrated automated testing into CI/CD pipelines. ● Demonstrated new product features to stakeholders and tested compatibility of new updates. ● Participated in QA team bug hunts to identify and resolve issues.

● Assisted in load and performance testing using Apache JMeter to evaluate system scalability. ● Supported API testing with Postman to verify RESTful API functionality across various endpoints. ● Wrote automated tests in Postman using JavaScript for validating API responses. ● Contributed to regression testing with Cypress to identify and resolve software defects. ● Collaborated with senior QA engineers to analyze test results and improve test case documentation. ● Worked closely with a team of 9 quality assurance teammates. ● Identified issues and recommended solutions during testing assignments.

● Diagnosed and resolved user problems using test scripts and expertise. ● Configured workstations and onboarded new employees by installing, modifying, and repairing software and hardware. ● Provided end-user troubleshooting and desktop support on Windows systems. ● Patched software to eliminate security issues. ● Managed over 30% of daily user support calls.