Worked with a team of experts to deliver innovative and scalable mobile solutions and platforms for telecom operators and financial institutions across various regions. Ensured the successful deployment and ongoing support of Simbrella’s microlending and airtime credit services by collaborating with cross functional teams and managing API integrations. ● Led the integration of Simbrella’s products with client systems utilizing telecom protocols such as SMS, USSD, SMPP, and SNMP, along with web protocols including HTTP, HTTPS, SSH, FTP, and SFTP, to ensure compatibility, reliability, and performance in diverse technical environments. ● Managed API integrations using REST and SOAP web services, efficiently handling data in JSON and XML formats to ensure smooth communication between platforms. ● Provided technical support to clients during onboarding and post launch phases, quickly resolving issues and optimizing system performance. ● Collaborated closely with product development and business development teams to deliver tailored integration solutions that met specific client requirements. ● Conducted thorough testing and validation of integrations, troubleshooting and resolving bugs to ensure high-quality service delivery.

Led the planning and development of the web API for a large e-commerce platform. Worked with the client to design the requirements for the application, and proposed ideas and solutions to optimize the performance and scalability, increasing performance by over 50%. Developed the back-end and front-end of an admin control panel, giving the client full control of the content displayed on the application. ● Developed and deployed web API using .Net platform and C# and connected it with MSSQL database using Entity Framework. Improved object mapping using AutoMapper and data validation using FluentValidation, increasing efficiency and simplicity. ● Implemented search for products based on user’s location by integrating Google Maps API and querying locations only nearby to the user using .NetTopologySuite. Optimized search by cutting down any extra looping through the data on the back-end and reducing data transfer by 50%. ● Used OAuth2 for easy user registration and login, integrated SMS messaging functionality using Twilio to provide users the ability to register using phone numbers, and used JWT for token-based authentication to enhance security. ● Developed admin control panel using Vite ReactJS with Typescript, and Material UI as UI and component library, giving clients full control and customization of the content displayed. To improve functionality and consistency of the data, implemented React Redux as state management, React Router Dom for routing, and React Hook Form combined with Yup validation for taking and validating input from users.

Monitored performance and completed maintenance on a network of 120+ devices, including workstations, printers, mobile devices, laptops, routers, switches, security cameras, and the main server, keeping a network uptime of over 96%. Performed on-call emergency repairs on server, ensuring the network stays active 24/7. ● Provided 24/7 on-call repairs for a network of 120+ devices and the main server, and quickly identified and resolved problems and network outages by deducing which router, switch, or line was having the problem. ● Set up new devices and workstations, including a new network of 20+ workstations for an office expansion and connecting them to the main network. ● Provided in-person and online IT support, resolving a large variety of issues including network issues, installation of applications, malware removal, and operating system and driver updates.