Junior Staff Assistant - Administrative Support
Position filledYou’ll join a collaborative operations team that keeps internal processes humming. The position blends administrative support, customer service, and basic project coordination—perfect for recent graduates eager to turn classroom theory into real-world mastery.
Key Responsibilities
- Process incoming and outgoing mail, packages, and courier requests with zero discrepancies.
- Execute precise data entry in spreadsheets, CRM systems, and cloud drives, ensuring 99 % accuracy.
- Answer multi-line phones, route calls, and document inquiries while maintaining a friendly tone.
- Schedule meetings, reserve conference rooms, and manage shared calendars without conflicts.
- Maintain digital and physical filing systems for swift document retrieval and secure archiving.
- Track office supply inventory, initiate purchase requests before stock runs low.
- Prepare concise status reports for supervisors, flagging issues and proposing fixes.
- Assist in basic project tasks - timeline updates, task checklists, and stakeholder follow-ups.
- Greet visitors virtually or onsite, uphold security protocols, and deliver first-class hospitality.
- Resolve routine questions from staff or clients, escalating only when necessary.
Your Skills & Mindset
- Bachelor’s degree in Business Administration, Communications, or related field.
- Proven organizational talent; you prioritize, multi-task, and meet tight deadlines.
- Fluent verbal and written English; you craft clear messages and listen actively.
- Intermediate Microsoft Office 365 skills (Word, Excel, Outlook, Teams).
- Familiarity with Google Workspace, Trello, or equivalent collaboration tools.
- 45+ WPM typing speed with minimal errors.
- Acute attention to detail - numbers, names, and dates rarely escape you.
- Customer-centric attitude, you anticipate needs and solve problems gracefully.
Preferred Extras
- Experience with basic data visualization in Excel or Google Sheets.
- Knowledge of CRM platforms such as Salesforce or HubSpot.
- Exposure to electronic document management systems (SharePoint, DocuSign).