Junior Receptionist

We are a forward-thinking and rapidly growing organization built on a foundation of innovation and collaboration. Our culture is people-first; we believe that investing in our team members is the most important investment we can make. Here, you are not just an employee—you are a valued contributor with a voice. We foster an environment where curiosity is encouraged, professional development is supported, and your career can genuinely flourish. Join us and become part of a team that is shaping the future of its industry.

Core Responsibilities

- Serve as the primary point of contact, greeting all visitors with exceptional professionalism and warmth, ensuring they feel welcomed and are directed appropriately.

- Manage a multi-line phone system with poise and efficiency, screening and forwarding calls, addressing inquiries, and conveying detailed, accurate messages.

- Master the art of calendar management by coordinating appointments, scheduling meetings, and booking conference rooms for multiple executives and teams, using modern scheduling software to prevent conflicts.

- Oversee all incoming and outgoing mail and courier services—this includes sorting, distributing, and preparing shipments with meticulous attention to detail.

- Perform precise and timely data entry into customer relationship management (CRM) systems and internal databases, upholding the integrity and confidentiality of all information.

- Maintain the reception area and common office spaces, ensuring they are always pristine, organized, and fully stocked with necessary supplies.

- Provide foundational administrative support to various departments as needed, which may include document preparation, filing (both digital and physical), and assisting with special projects.

- Act as a knowledgeable resource for both internal staff and external callers, confidently addressing inquiries about the company and its operations.

Key Qualifications & Skills for Success

- A high school diploma is required; an Associate's or Bachelor's degree in Business Administration or a related field is a significant plus.

- Proven experience in a customer-facing role (e.g., retail, hospitality, or customer service) is highly desirable.

- Exceptional interpersonal and communication skills—you must be articulate, poised, and capable of building rapport with diverse personalities.

- Unwavering organizational and time-management abilities; you can juggle multiple priorities simultaneously without compromising quality or attention to detail.

- Tech-savvy with a strong proficiency in the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

- Familiarity with modern office technology and collaboration tools is advantageous (think Slack, Microsoft Teams, and digital scheduling platforms like Calendly).

- A proactive, problem-solving mindset. You don't wait to be told what to do; you anticipate needs and find solutions.

- Absolute reliability, punctuality, and a strong sense of professional integrity are non-negotiable.