Junior Program Assistant

Join a forward-thinking organization that values innovation, collaboration, and impact. We operate at the intersection of multiple industries, tackling exciting challenges that require fresh perspectives. Our culture is built on a foundation of mutual respect and a shared commitment to excellence. We invest in our people through mentorship and continuous learning, providing you with the tools and support needed to build a meaningful career. 

Your Impact and Responsibilities

- Provide essential administrative and logistical support across a portfolio of program activities.

- Manage and coordinate complex schedules, high-level meetings, and virtual or in-person events using modern digital calendars and platforms.

- Serve as a primary point of contact, professionally handling internal and external correspondence and inquiries via email, phone, and messaging applications.

- Ensure data integrity by accurately entering, updating, and maintaining critical information within our program databases and CRM systems.

- Organize and maintain a systematic digital filing system for all program-related records and documents, ensuring information is both accessible and secure.

- Assist program managers with the preparation of reports, presentations, and other materials for stakeholders (this includes light research and data compilation).

- Coordinate project logistics, which may involve anything from arranging travel to ensuring materials are available for team-wide training sessions.

- Collaborate closely with staff across various departments, fostering a cooperative environment and ensuring seamless communication flows.

- Proactively identify opportunities for process improvement within the program's administrative functions, suggesting and helping implement more efficient workflows.

Qualifications for Success

- A Bachelor's degree from an accredited U.S. institution is required.

- Exceptional organizational and time-management skills, with a proven ability to manage multiple competing priorities without sacrificing attention to detail.

- Superb written and verbal communication skills; you can convey information clearly, concisely, and professionally to diverse audiences.

- High proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace (Docs, Sheets, Slides, Gmail).

- A proactive and adaptable mindset, with the capacity to anticipate needs and solve problems independently.

- Strong interpersonal skills and a collaborative spirit—you enjoy working as part of a team to achieve common goals.

- Unwavering reliability and a commitment to quality in all aspects of your work.

- The ability to handle confidential information with discretion and professionalism.

Preferred Qualifications

- Prior internship or volunteer experience in an administrative, support, or coordination role.

- Familiarity with project management software (such as Asana, Trello, or Jira) or customer relationship management (CRM) platforms.

- Demonstrated customer service experience, showing an ability to resolve inquiries effectively and with empathy.