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  4. Junior Mail Clerk / Sorter

Junior Mail Clerk / Sorter

Remotely
Full-time
Excel HIPAA SharePoint

A nationwide business services provider integrates advanced scanning, bar-coding, and cloud tracking to streamline corporate communication. You will join a culture that values curiosity, lean process thinking, and continuous improvement—all while welcoming hybrid and fully remote collaboration where responsibilities permit.


Key Responsibilities  

– Sort inbound paper and electronic mail by department, priority, and SLA—ensuring 100 % delivery accuracy.  

– Distribute envelopes, parcels, and internal memos through automated routing software and smart lockers.  

– Prepare outbound mailings: weigh, meter, label, and manifest packages for USPS, UPS, and FedEx.  

– Update mail logs, tracking numbers, and exception reports in Microsoft Excel and proprietary databases.  

– Monitor supply levels (labels, toner, padded mailers) and trigger just-in-time reorders.  

– Scan, index, and archive documents to SharePoint or Google Drive for seamless retrieval.  

– Respond to staff inquiries regarding delivery status, lost items, or special handling needs.  

– Support facilities projects—package room re-layout, ergonomic cart setup, process documentation.


Required Qualifications  

– Bachelor’s degree or equivalent work experience in Business, Information Systems, or related field.  

– Foundation in Microsoft Office Suite; fluency with Excel filters, pivot tables, and basic VLOOKUP.  

– Proven organizational acumen—juggle multiple queues while meeting time-boxed deadlines.  

– Keen attention to detail; zero-defect mindset when handling confidential data.  

– Clear written and verbal communication, adapting tone for executives, vendors, and peers.  

– Customer-centric attitude and collaborative spirit within diverse, distributed teams.  

– Ability to lift up to 30 lbs and stand for extended periods when onsite.  

– Eligibility to work in the United States without sponsorship.


Preferred Extras (Nice to Have)  

– Experience with Pitney Bowes, Quadient, or similar postage systems.  

– Familiarity with Oracle NetSuite, SAP Concur, or ServiceNow ticketing.  

– Basic data analysis using Power BI or Tableau dashboards.  

– Lean Six Sigma or Kaizen exposure—identify and eliminate process waste.  

– Knowledge of HIPAA, SOX, or PCI regulations for secure document handling.