Junior Front Office Assistant

Your Impact as a Front Office Professional

- Become the welcoming face and voice of our organization for all virtual interactions, professionally managing initial contacts and inquiries.

- Master our communication systems, expertly and courteously directing calls and digital messages to the appropriate teams across the organization.

- Expertly manage complex calendars and coordinate meetings across multiple time zones using modern scheduling software (like Google Calendar and Calendly), which is crucial for maintaining our operational tempo.

- Oversee digital and physical mail distribution processes, ensuring timely and accurate routing of important communications and packages to team members nationwide.

- Uphold impeccable data integrity by performing precise data entry and meticulously maintaining our digital filing systems and contact databases.

- Act as a central support hub for our staff, anticipating administrative needs and proactively offering assistance to ensure team members can focus on their core objectives.

- Resolve inquiries with resourcefulness and professionalism, providing accurate information and effective solutions to both internal and external stakeholders.

What You Bring to the Table

- A genuine passion for providing exceptional customer service and creating positive, memorable experiences for everyone you interact with.

- Superb written and verbal communication skills, with a distinct ability to convey information clearly, concisely, and with a professional tone.

- Elite organizational and time-management abilities. You are someone who can juggle multiple competing priorities without ever sacrificing quality or attention to detail.

- An unwavering eye for detail. You consistently ensure accuracy in all tasks, from data entry to scheduling, catching potential errors before they become problems.

- High proficiency in modern office software, including the Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Gmail). An aptitude for quickly learning new technologies is essential.

- A collaborative spirit and a proactive, "can-do" attitude that thrives in a dynamic team setting... even a remote one.

- Resourceful problem-solving skills—you know how to find answers, think on your feet, and navigate unexpected challenges with confidence and independence.