Junior Account Manager – Entry-Level Client Success & Sales
Junior Account Managers anchor the client experience. You will translate goals into action plans, maintain meticulous records, and communicate insights that keep stakeholders aligned. Expect a fast-moving workload, unexpected challenges, and continuous coaching from senior mentors.
What You’ll Do
- Own a portfolio of small to mid-sized accounts, ensuring retention and satisfaction.
- Track campaign performance—dashboards, spreadsheets, and automated reports—then convert findings into clear recommendations.
- Coordinate with sales, product, and marketing teams to deliver seamless onboarding and ongoing support.
- Respond to day-to-day inquiries, troubleshoot issues, and escalate blockers before they snowball.
- Surface upsell and cross-sell opportunities; draft pitches that highlight ROI.
- Document every client interaction in the CRM, upholding data integrity and audit-ready accuracy.
- Participate in weekly stand-ups, quarterly business reviews, and ad-hoc brainstorming sprints.
What You’ll Bring
- Bachelor’s degree in Business, Marketing, Communications, or related discipline.
- 0-2 years of client-facing experience—internships, campus projects, or part-time roles count.
- Familiarity with modern CRMs (Salesforce, HubSpot, Zoho) and productivity suites (Google Workspace or Microsoft 365).
- Analytical mindset; you can read a spreadsheet, spot an anomaly, and explain it without jargon.
- Confident verbal and written communication, including virtual presentations over Zoom or Teams.
- Organization prowess—multiple priorities, tight deadlines, minimal supervision.
- Growth attitude: you welcome feedback, iterate quickly, and celebrate team wins.
Why You’ll Thrive
- Remote-first flexibility—work from home, a co-working space, or anywhere with reliable Wi-Fi.
- Structured onboarding plus ongoing mentorship from seasoned Account Managers.
- Exposure to SaaS, e-commerce, and data-driven sales methodologies shaping today’s US market.
- Clear path toward Account Manager, Customer Success Manager, or Sales Operations Analyst within 12-18 months.
- Culture built on psychological safety, inclusive language, and measurable results—no guesswork, all growth.
Ready to transform curiosity into commercial impact? Apply now and help clients succeed while accelerating your own career momentum as a Junior Account Manager.