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Registration: 15.10.2025

Sunna Min

Specialization: Technical Support / NOC / DevOps / SRE / QA
— RU / EN техподдержка / NOC (Middle) с Linux-фокусом и junior DevOps/SRE + junior DBA. — Делаю 24×7 поддержку: диагностика по логам / метрикам, эскалации, тикеты с ясными шагами, KB / ранбуки. — Веб-стек: Linux, DNS / HTTP / SSL, Nginx / Apache, базы: MySQL/PostgreSQL (бэкапы / ресторы, slow-query разбор). — Мониторинг: Prometheus / Grafana, Zabbix. — Автоматизация: Bash / Python, cron / systemd, Git. — Готова к сменам / ночам, аккуратно веду пост-мортемы. — Старт сразу на B2B (Spanish autónomo), удалённо по EU часам.
Technical support Linux Debian ubuntu Bash Python Git Jira Confluence http Dns SSL Nginx Apache Wordpress SQL MySQL PostgreSQL Grafana Zabbix Monitoring Freelance Developer Terraform AWS Bash shell scripting Yandex Cloud Google Cloud Platform Kubernetes Puppet Azure Python Programming
— RU / EN техподдержка / NOC (Middle) с Linux-фокусом и junior DevOps/SRE + junior DBA. — Делаю 24×7 поддержку: диагностика по логам / метрикам, эскалации, тикеты с ясными шагами, KB / ранбуки. — Веб-стек: Linux, DNS / HTTP / SSL, Nginx / Apache, базы: MySQL/PostgreSQL (бэкапы / ресторы, slow-query разбор). — Мониторинг: Prometheus / Grafana, Zabbix. — Автоматизация: Bash / Python, cron / systemd, Git. — Готова к сменам / ночам, аккуратно веду пост-мортемы. — Старт сразу на B2B (Spanish autónomo), удалённо по EU часам.
Technical support Linux Debian ubuntu Bash Python Git Jira Confluence http Dns SSL Nginx Apache Wordpress SQL MySQL PostgreSQL Grafana Zabbix Monitoring Freelance Developer Terraform AWS Bash shell scripting Yandex Cloud Google Cloud Platform Kubernetes Puppet Azure Python Programming

Skills

Python
Bash
SQL
Ubuntu
Linux
Kubernetes
Docker
Debian
AWS
GCP
Git
Jira
Nginx
SSL
Zabbix
Prometheus
Grafana
Monitoring
Postman

Work experience

Site Reliability Engineer
08.2022 - 06.2025 |IPONWEB/Criteo
Linux, Debian, Ubuntu, Docker, Kubernetes, Helm, Argo CD, Nginx, Terraform, Puppet, AWS, GCP, Prometheus, Grafana, Zabbix, ELK, OpenSearch, GitHub Actions, GitLab CI, Bash, Python, DNS, HTTP, SSL, PostgreSQL, Redis
● SRE/NOC: 24x7 on-call, triage and mitigation of P1/P2 incidents, clear escalation. ● Observability: dashboards and alerts (Prometheus/Grafana); reduced alert noise by 4x. ● Reliability: SLOs, runbooks, postmortems; shift handover notes. ● Operations: releases and rollbacks; Nginx/SSL/DNS services; basic DB backup/restore. ● Automation: Bash/Python; CI/CD hygiene (GitHub Actions / GitLab CI). ● Documentation and training: KB pages in Confluence; trained on-call staff.
Quality Assurance Engineer
10.2020 - 08.2022 |TextBack
Linux, HTTP, REST, Postman, Python, Pytest, Playwright, Cypress, SQL, MongoDB, Docker, Kubernetes, GitLab CI, Grafana, Kibana, Jira, Confluence
● Release quality: regression, acceptance, smoke and sanity checks. ● Diagnostics: reproduced incidents via logs and metrics; supported L1/L2. ● Test automation: Python/pytest in CI; flaky-test reports and fixes. ● Documentation: test plans, concise bug reports, KB articles for Support. ● Collaboration with Dev/SRE: observability requirements, release checklists.
Design Engineer
06.2016 - 03.2020 |ZASLON
SolidWorks, PDM, GOST, ESKD documentation, Excel, Visio, Jira, ECR, ECO.
● Design and release of engineering documentation; revisions and approvals. ● Change control: ECR/ECO discipline, requirements traceability, version and quality control. ● Communication: cross-functional coordination; knowledge transfer via checklists and work instructions.

Educational background

Design and Technology of Electronic Devices (Bachelor’s Degree)
2012 - 2016
The Bonch-Bruevich Saint Petersburg State University of Telecommunications (SPbSUT)

Languages

RussianNativeEnglishProficient