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Registration: 30.01.2025

Skills

SQL
Operational Analysis
Report Writing
MySQL
CRM
Slack
Zendesk
Metabase
Trello
Jira
Project Management

Work experience

Operations Associate
since 11.2022 - Till the present day |Kantan / OVO Energy
Google Sheets, Metabase
● As an Operations Associate, it was my job to be the first line of contact for our tech start-up. ● This would be for both customers, 'suppliers' and partners. ● We would assist with product queries and bug identification and resolution. ● We would also build and maintain relationships with 'suppliers' and partners as we worked very closely with them. ● It was also my job to do the analytics for the Operations team and offering feedback or recommendations based on data for more favourable outcomes.
Outreach Manager
01.2022 - 08.2022 |SearchTides
Airtable
● Build and maintain relationships with clients for marketing company.
Project Coordinator
10.2020 - 12.2021 |Rossburgh Engineering and Projects
Google Sheets
● Worked alongside the owner to ensure the business was operational and that the start up was successful. ● Assisted with payroll, Resource management, data analysis, financial analysis and orders.
Broker Service Consultant
02.2019 - 09.2020 |Momentum Insurance / Alexander Forbes
Management, SLA
● Portfolio management, report writing, risk assessment and relationship management.

Educational background

Psychology (Honours) (Bachelor’s Degree)
2017
University of KwaZulu-Natal
Psychology (Bachelor’s Degree)
2014 - 2016
University of South Africa

Languages

EnglishNative