● Decreased defect rates to less than 1% by implementing rigorous quality control procedures, enhancing customer satisfaction, and confidence. ● Simplified inventory management, cutting product misplacement by 80% in six months. ● I created and rolled out onboarding documentation, enabling new employees to be integrated into production workflows 30% faster. ● Worked with the sales team to enhance Salesforce by cleaning over 1,500 records, refining data quality, and making reporting 20% more efficient. ● Collaborated with engineering and product to communicate field issues and track feedback. ● Provided real-time issue resolution on product configuration and performance during assembly.

● Improved customer satisfaction by 40% with effective problem-solving procedures and thorough tracking of customer inquiries. ● Increased sales by 20% by utilizing CRM data to develop tailored client plans and effective ERP integration. ● Trained customer-facing staff on CRM best practices to ensure consistency and client satisfaction ● Human-driven methods for managing pre-sales, which resulted in a 30% rise in client activity and demo success rates. ● Boosted revenue by 35% by adding enhanced CRM analytics capabilities and tools.

● Increased client retention by 25% by using CRM insights to direct specific communications and engagement strategies. ● Identifying possible market opportunities, there was a stunning 30% rise in cross-selling activities in merely six months. ● Standardized CRM procedures enhance the accuracy of data and client interaction speed by 20%.