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Registration: 30.01.2025
Reeni Angel Kadhiresan
Specialization: Data Operations and Special Projects Specialist
I am a Data Analyst with a Master of Science degree in Information Technology, I worked for a background screening organization handling sensitive and confidential information of client data. Starting as an Associate, where my primary responsibility was to verify employee backgrounds on behalf of our clients to meet operational objectives and targets. Due to my professionalism, attention to detail, ability to quickly grasp new concepts, the managers were impressed with my work. I consistently achieved targets and completed tasks within deadlines.
Through this process, I discovered my talent for analyzing workflows and timelines, enabling me to focus on completing tasks with precision and deep understanding. Overtime, I improved my communication, team collaboration, project management and leadership skills, which led to my promotion to Senior Associate. Subsequently, I joined the Client Servicing Team, where I gained valuable experience managing clients and resolving their queries and issues effectively.
As a Client Servicing professional, I ensure that for every employee I keep their relevant information, personal and job roles. Specializes in assisting clients with any issues they have by providing timely resolutions. Create and update employee reports, offer onboarding training, as well as brainstorming and problem-solving activities to enhance teamwork and build strong business relations.
Recognizing my dedication and performance, the C-Suite leaders appreciated my work, promoting me to the role of Senior Project Specialist -Data Operations. In this role, I was trained to handle projects, lead and manage teams, administrate, work collaboratively to achieve goals. I was responsible for our data systems and reporting frameworks towards maintaining data integrity and precision. My roles encompass putting together advanced data governance, building enduring data frameworks to nurture compliance and control over data in a cloud system.
My career has been a testament to my hard work and ability to overcome challenges, progressing from an entry-level position to a senior role through consistent effort and adaptability.
I am a Data Analyst with a Master of Science degree in Information Technology, I worked for a background screening organization handling sensitive and confidential information of client data. Starting as an Associate, where my primary responsibility was to verify employee backgrounds on behalf of our clients to meet operational objectives and targets. Due to my professionalism, attention to detail, ability to quickly grasp new concepts, the managers were impressed with my work. I consistently achieved targets and completed tasks within deadlines.
Through this process, I discovered my talent for analyzing workflows and timelines, enabling me to focus on completing tasks with precision and deep understanding. Overtime, I improved my communication, team collaboration, project management and leadership skills, which led to my promotion to Senior Associate. Subsequently, I joined the Client Servicing Team, where I gained valuable experience managing clients and resolving their queries and issues effectively.
As a Client Servicing professional, I ensure that for every employee I keep their relevant information, personal and job roles. Specializes in assisting clients with any issues they have by providing timely resolutions. Create and update employee reports, offer onboarding training, as well as brainstorming and problem-solving activities to enhance teamwork and build strong business relations.
Recognizing my dedication and performance, the C-Suite leaders appreciated my work, promoting me to the role of Senior Project Specialist -Data Operations. In this role, I was trained to handle projects, lead and manage teams, administrate, work collaboratively to achieve goals. I was responsible for our data systems and reporting frameworks towards maintaining data integrity and precision. My roles encompass putting together advanced data governance, building enduring data frameworks to nurture compliance and control over data in a cloud system.
My career has been a testament to my hard work and ability to overcome challenges, progressing from an entry-level position to a senior role through consistent effort and adaptability.
Skills
Excel
SQL
Power BI
Tableau
Work experience
Senior Associate - Operations
10.2019 - 11.2023 |Securesearch Screening
Excel, Power BI, SQL, Tableau
Master Data Implementation for Employee Background Verification.
As the Project Lead for Data Integration and Process Optimization, my responsibilities included:
● Requirement Gathering & Data Collation – Identified key operational challenges by collaborating with internal teams and stakeholders. Collected, structured, and validated large datasets from multiple client sources.
● Automation & Dashboard Development – Designed and implemented an automated data tracking system using Power Query and Power BI, ensuring real-time monitoring of task completion against deadlines.
● Task Prioritization & Workflow Optimization – Developed a structured task management system that dynamically categorized verification tasks based on urgency, making it easier for teams to focus on high-priority work.
● Performance Monitoring & Reporting – Created customized dashboards for managers, offering real-time insights into operational efficiency, pending tasks, and TAT adherence.
● Stakeholder Communication & Training – Regularly engaged with managers and teams to explain the new system, trained colleagues on using Power BI dashboards, and ensured smooth adoption of the new workflow.
Action:
● Data Integration: Collated and structured client data into a single Master Data repository to improve accessibility and tracking.
● Process Automation: Built automated reports and alerts to highlight upcoming deadlines and potential delays.
● Workflow Optimization: Designed a dynamic tracking system that automatically categorized and assigned tasks, reducing dependency on manual oversight.
● Performance Analytics: Developed visual dashboards using Power BI to allow managers to track efficiency, optimize resource allocation, and monitor SLA compliance in real-time.
Educational background
Information Technology (Masters Degree)
2015 - 2017
University of Mumbai
Information Technology (Bachelor’s Degree)
2012 - 2015
University of Mumbai
Languages
EnglishProficientHindiProficientTamilNativeMarathiAdvanced