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Registration: 11.07.2025

Abhiroop Balachandran

Specialization: CRM / Brand Marketing Specialist
— MSc graduate in International Marketing & Brand Management (NEOMA), with hands-on experience in brand strategy, digital campaigns, and product launches in the FMCG sector. — Passionate about crafting memorable brand experiences, I bring a blend of creative storytelling, data-driven insight, and customer-centric thinking to drive growth in omnichannel marketing environments.
— MSc graduate in International Marketing & Brand Management (NEOMA), with hands-on experience in brand strategy, digital campaigns, and product launches in the FMCG sector. — Passionate about crafting memorable brand experiences, I bring a blend of creative storytelling, data-driven insight, and customer-centric thinking to drive growth in omnichannel marketing environments.

Skills

Digital marketing
Brand marketing
Google Ads
Bing Ads
Project management
CRM
Microsoft Office
Power BI
SEO
Jira
Shopify
Canva
Netcore Cloud

Work experience

Marketing Automation / CRM Associate
09.2020 - 07.2022 |Easyrewardz
Netcore Cloud
● Executed hyper-targeted push campaigns for Burger King via Netcore Cloud, generating a 15% increase in app conversions. ● Designed automated journeys & segmentation workflows to enhance CX and lifecycle retention. ● Created campaign messaging in line with brand tone; trained a team of 3 to scale push execution.
Digital Marketing / Content Strategist
since 01.2024 - Till the present day |Punjab Restaurant
Google Ads, CRM
● Boosted TikTok from 10 to 200 followers in 2 weeks and Instagram from 200 to 2,000 in 5 months with UGC and reels. ● Rebuilt website (mobile-first design), improving web traffic and reservation rates. ● Launched Google Ads campaigns; partnered with 3+ local influencers to drive a 20% rise in bookings. ● Implemented CRM solution and organized themed events, improving customer retention by 15%.
Assistant Brand Manager
07.2024 - 12.2024 |Groupe Bel
Microsoft Office, Power BI, Google Ads, Jira, Shopify
● Managed cross-functional pack design execution across 10+ markets; ensured on-time launches in sync with brand equity. ● Led digital content strategy, achieving a 30% engagement uplift and multi-market adoption. ● Conducted competitive benchmarking & shopper insights to shape product positioning in French OOH channel. ● Produced global social listening reports and launched a multi-country brand newsletter improving knowledge sharing.
Digital Marketing / Paid Media Intern
06.2020 - 08.2020 |Oplifi
Google Ads, Bing Ads
● Wrote a comprehensive blog on "Importance of Digital Marketing," leveraging SEO best practices, achieving 2,500+ organic views and a 15% increase in website traffic. ● Developed and executed a social media strategy for Superfoods category clients, managing content calendars and campaigns across multiple platforms, resulting in a 30% increase in brand engagement. ● Executed performance marketing campaigns using Google Ads and Bing Ads, optimizing ad spend and improving ROI for small business clients by 15%.

Educational background

Brand Management (Masters Degree)
2023 - 2024
NEOMA Business School
Marketing (Masters Degree)
2022 - 2023
NEOMA Business School
Marketing (Bachelor’s Degree)
2018 - 2021
Narsee Monjee Institute of Management Studies

Languages

EnglishAdvancedFrenchIntermediateHindiNative