Web Marketing : Organisation’s Marketing project to deliver update status and converts leads. AB Test : To perform AB test on enhance user experience. Responsibilities: ● Worked on Functional, sanity, integration and regression Testing. ● Understanding the requirement/enhancements and functionalities of features and experiments. ● Active participation in spec review and providing insight. ● Defect Tracking and reporting. ● Working closely on the deadlines of the project. ● Defining OKRs for QA team and QA Engineer. ● Verification of each email content, Journey, Data extension, Automation. ● Performing check on different devices using litmus. ● Daily status update to team and stakeholders. ● Hiring new resources. ● Preparing test cases and identifying Scenario Test cases. ● Handling Customer reported defects and replicating those issues to find Root cause. ● Database Testing. ● Preparing Test cases, Test scripts for experiments and release and hot fixes.

Checkout SaaS platform that aims to delight and convert leads to consumers for merchants globally. ● Leading all QA activities. ● Worked on Functional, sanity, integration and regression Testing. ● Understanding the requirement/enhancements and functionalities of features and experiments. ● Active participation in spec review and providing insight. ● Defect Tracking and reporting. ● Working closely on the deadlines of the project. ● Manually Testing Merchant On boarding. ● Defining OKRs for QA team and QA Engineer. ● Defining Automation plan and Task. ● Handling Customer support issue. ● Handled all the change requests that were frequent work based on modules of the application and choosing team members as point of contacts. ● Performing Manual Testing for the feature. ● Sprint Planning and task assignment. ● Daily status update to team and stakeholders. ● Hiring new resources. ● Preparing test cases and identifying Scenario Test cases. ● Preparing Test Plan and Test strategy. ● Performing Load Testing on Customer Facing APIs. ● Taking care of deployment on QA Environment. ● Testing different feature on Mobile Application (Android and IOS). ● Validating Android and IOS Mobile application on different version & also on different device version. ● Handling Customer reported defects and replicating those issues to find Root cause. ● Preparing Test cases, Test scripts for experiments and release and hot fixes.

Rain provides employers a benefit that can be offered to employees to access their earned wages. This benefit has already been rolled out for companies like Walmart and Uber. Our mission is to regrow individual freedom by giving people control over their income and finances ● Worked on Functional, sanity, integration and regression Testing. Understanding the requirement/enhancements and functionalities of features and experiments. ● Defect Tracking and reporting. ● Performing Manual Testing for the feature. ● Handled all the change request that were frequent due to Experiment and Pod level structure. ● Preparing test cases and identifying Scenario Test cases. ● Preparing Test Plan and Test strategy. ● Handling Customer reported defects and replicating those issues to find Root cause. ● Data Base Testing. ● Testing different feature on Mobile Application (Android and IOS). ● Validating Android and IOS Mobile application on different version & also on different device version. ● Preparing Test cases, Test scripts for experiments and release and hot fixes.

Online marketplace for trading cattle (mainly cow and buffalo)- Currently it's a discovery platform, which allows dairy farmers to buy and sell their cattle online. ● Leads all QA activity as single QA resource. ● Worked on Functional, sanity, integration and regression Testing. Understanding the requirement/enhancements and functionalities of features and experiments. ● Active participation in spec review and providing insight Performing Manual Testing for the feature. ● Defect Tracking and reporting. ● Testing different feature on Mobile Application (Android and IOS). ● Validating Android and IOS Mobile application on different version & also on different device version. ● Performing Manual Testing for the feature. ● Handled all the change request that were frequent due to Experiment and Pod level structure. ● Preparing test cases and identifying Scenario Test cases. ● Preparing Test Plan and Test strategy. ● Handling Customer reported defects and replicating those issues to find Root cause. ● Preparing Test cases, Test scripts for experiments and release and hot fixes.

Marketing module consists of Memberships, packages, Gift cards, promotion, discounts, campaign which helps the clients to retain the customers by providing offers to their guests. ● Lead / SPOC for Marketing Module. ● Worked on Functional, sanity, integration and regression Testing. Understanding the requirement/enhancements and functionalities. ● Active participation in spec review and providing insight. ● Performing Manual Testing for the feature. ● Defect Tracking and reporting. ● Handled all the change request that were frequent due to agile methodology. ● Testing different feature on Mobile Application (Android and IOS). ● Validating Android and IOS Mobile application on different version & also on different device version. ● Preparing test cases and identifying Scenario Test cases. ● Preparing Test Plan and Test strategy. ● Handling Customer reported defects and replication. ● Testing the system functionality for Webstore, CMA, Zenoti mobile. ● Data Base Testing. ● Preparing Test cases, Test scripts for release and hot fixes. ● Mentoring and guiding colleagues in the same module.

1. Mindtree Limited Campus Mind Orchard Learning Program (31st Jan 2016 –1st May 2016). ● Self-Learning Program for fresher, learns the skill set assigned and assessed by the lead assigned. ● Learned Java, Software Testing methodology and Selenium. Tools and Technology: Basics of Java, Selenium, JMeter, Postman, API Testing, Manual testing, Regression Testing, Web Application Testing, Performance Testing, Data base testing, Mobile App Testing (Android/IOS), Android Studio, Jira, Testrail, TestLink, Zephyr, Zephyr Scale, Azure Devops, DB testing, Google Analytics, AEM, AWS, SFDC Testing (Service Cloud, Marketing Cloud). 2. Unified View (July 2016–Dec 2016). ● Real Time Dashboard website for Admin to monitor the SLA for cases (request raised by customer) for all channels like Phone, email, chat to get the real-time update and to act accordingly. Tools and Technologies: SFDC testing, firebase app, Jira, Test link. 3. Answers HQ (Dec 2016 – March 2017). ● Answer HQ is platform where player gets community to get help .Players are facing a challenge with their favorite game or need help leveling up, or you just want to meet and help other players. Answers HQ (AHQ) is more than a support forum — it's a global community focused on players helping layers. 4. Self-Service (March2017 – June 2017). ● Several WWCE processes require Agents to sift through logs, or collect player information that could easily be automated to save Advisor time and eliminate the need for the player to contact WWCE Self-service projects are designed to reduce live contact demand and lower player effort needed to resolve our highest,self-solvable contact issues. 5. Arabic Support (June 2017 – November 2017). ● Support of Arabic locale to player facing site to provide good customer support and support the handling of contact channels like email, phone chat for Agents. Fully functional support for Arabic locale customer. 6. Player Insight Network Program (Nov 2017 – April 2018). ● Database is intended to contain all player impacting data from around the company include the customer experience data from WWCE. Integrate the WWCE systems with the other customer facing sites, PIN system to allow the Player Network to store and utilize WWCE data. 7. THOR : Term of Service (April 2018 – Jan 2019). ● THOR is a ToS petitioning system built to receive petitions for ToS violation from game studios users and, to provide advisors the ability to validate petitions and take content or account actions against the offenders when appropriate. 8. Voice of Player (Feb 2019 – August 2019). ● Experience to provide real-time, actionable feedback to every level of the organization. The program will consist of 3 elements, 1) Listen, 2) Analyze/Report, and 3) Act.