● Designed and implemented test plans, test scripts. ● Developed and maintained deep knowledge of the platform functionality and business processes related to a functional area. ● Managed defect tracking, including root cause analysis, validation, and re-testing of defects. ● Enhanced testing coverage and ensured adherence to Agile/Scrum methodologies. ● Design, develop, maintain and conduct regular code reviews reusable and scalable automation frameworks ● Collaborated with cross-functional teams, including Analyst Developers, Project Managers, and external clients, to ensure seamless delivery. ● Develop and implement the overall test automation strategy, including the selection of tools based on project requirements. ● Establish a process for automating regression, functional, and performance tests.

● Design detailed, efficient, and well-structured test cases based on requirements, user stories, and acceptance criteria. ● Execute manual test cases across different modules and ensure the application behaves as expected. ● Perform testing in different environments and browsers (cross-browser testing) to ensure consistency and functionality. ● Conducted in-depth data validation and defect tracking for CRM and AIQ platforms. ● Created and maintained detailed test documentation of all test cases, defects, and other relevant testing artifacts for traceability and auditing purposes ● Familiarity with Agile, Scrum, Waterfall methodologies. ● Created reusable test scripts and participated in UAT to ensure successful product delivery. ● Write, execute, and maintain automated test scripts for functional, regression, integration, and smoke testing using Selenium for web applications.