- Conducted an analysis of user reviews in the App Store, Google Play, and thematic groups. - Designed and conducted a series of surveys and in-depth interviews with users, identifying key pain points. - Formulated several hypotheses directly impacting key metrics. - Performed a competitor analysis. - Conducted a UX audit of the existing dictionary section in the iOS app and identified several key issues negatively affecting user experience and app performance metrics. - Developed animations to enhance the user experience. - Created high-fidelity and low-fidelity prototypes. - Conducted usability testing of the new dictionary version. Achievements - The dictionary redesign received positive feedback from users. - The implemented changes improved navigation and the word-learning process, making the interface more intuitive and interactive.

- Conducted a UX audit of the existing request processing screen interface, identifying key issues affecting critical metrics. - Researched competitors to identify key approaches used in other services and adapted them to improve the request processing screen. - Formulated several hypotheses aimed at improving key metrics, including request processing time, interface learning time, and user engagement. - Designed a new user experience for the request processing screen based on identified issues and proposed improvements. - Created final mockups for the redesigned request processing screen interface. Achievements - The redesign of the request processing screen for Stworka significantly improved its structure and usability.

- Designed and conducted a series of surveys with potential users from the app's target audience, identifying pain points that impact new user registration. - Conducted an audit of the current interface and a competitor analysis to determine key factors for the registration screen. - Developed a Customer Journey Map (CJM). - Created two final mockups for the onboarding and registration screens, incorporating research findings and UX audit insights, using animation and video editing. - Conducted usability testing of the new registration and onboarding screens, which showed that the video-based version was more engaging for users. Achievements - Developed a new version of the registration page for the app, which increased user interest in completing the registration process.