Batool Al Fshickat

Registration: 12.03.2025

Specialization: Sales Representative

— Results-driven Sales Representative with a solid background in business development and sales. — Profcient in engaging with clients, comprehending their requirements, and offering customized tech solutions to improve business processes. — Professional English speaker with strong communication, negotiation, and presentation skills.

Customer Service Customer Support Zoho CRM Trello Slack

Skills

Google

Microsoft Suit

Video Tools

Canva

CRM

Zoho

Outlook

Slack

Trello

Work experience

Business Support

08.2024 - 10.2024 |Executive PA Forum

CRM, Slack, Google Drive

● Implemented a multi-channel outreach strategy that produced a 4% response rate from prospects, utilizing personalized messaging and follow-up techniques across email and LinkedIn. ● Managed daily sales activities and follow-ups for over 20 prospective clients.

Customer Support Representative

05.2024 - 06.2024 |IconiCS Group

CRM, Google Drive, Slack

● Implemented a fexible scheduling system allowing 24/7 customer support coverage.

Content Writer

12.2023 - 03.2024 |Aumet

Content

● Proactively identified emerging medical trends and topics, resulting in a 3% increase in traffic to the website without direct supervision.

Market Analyst

07.2023 - 08.2023 |Joswe Medical

Market Analysis

● Conducted in-depth market research to identify potential clients' needs, resulting in a 2% increase in engagement during outreach efforts.

Educational background

Pharmacy (Bachelor’s Degree)

Till 2023

Jordan University of Science and Technology

Languages

ArabicNativeEnglishAdvancedGermanElementary