● Installed and configured software and hardware. ● Monitored performance and maintained systems. ● Managed and maintained information system configuration management. ● Coordinated with IT vendors for equipment procurement and service. ● Identified, tested, and reported software vulnerabilities. ● Assisted in the accounts department with invoice creation and verification using Tally 9.0. ● Maintained detailed records of work duties and purchase orders. ● Managed high volumes of communication, including handling and directed calls and mails.