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Registration: 14.04.2025

Bakhtiyar Ashurov

Specialization: QA Engineer
— Detail-oriented junior manual qa tester with hands-on qa experience, including a 6-month internship at evoplay and 8 months of professional experience at epam systems. — Additionally, bringing over 3 years of experience in igaming customer support, with a strong understanding of user behavior, payment flows, and real-world system interactions. — Skilled in testing web applications and igaming products, with a focus on user flows, payment systems (deposits/withdrawals), and system behavior. — Experienced in test case design, bug reporting, and performing functional and regression testing. — Familiar with api testing using postman and working in agile environments using tools such as jira and confluence. — Motivated to grow as a qa professional and contribute to delivering high-quality, user-focused products.
Jira API Agile QA Postman Confluence CRM QA manual
— Detail-oriented junior manual qa tester with hands-on qa experience, including a 6-month internship at evoplay and 8 months of professional experience at epam systems. — Additionally, bringing over 3 years of experience in igaming customer support, with a strong understanding of user behavior, payment flows, and real-world system interactions. — Skilled in testing web applications and igaming products, with a focus on user flows, payment systems (deposits/withdrawals), and system behavior. — Experienced in test case design, bug reporting, and performing functional and regression testing. — Familiar with api testing using postman and working in agile environments using tools such as jira and confluence. — Motivated to grow as a qa professional and contribute to delivering high-quality, user-focused products.
Jira API Agile QA Postman Confluence CRM QA manual

Skills

Postman
JIRA
QA testing tools and methodoligies
Manual Testing (Web/Mobile)
Test Case Design & Test Documentation
Bug Reporting & Issue Tracking
Functional, Regression, Smoke & Exploratory Testing
API Testing (Postman)
Agile Methodology
Understanding of SDLC & STLC
Issue Tracking

Work experience

JUNIOR MANUAL QA TESTER
09.2025 - 03.2026 |EPAM Systems
.
1. Performed manual testing of web applications, focusing on core functionalities and user flows. 2. Created and executed test cases based on requirements and basic documentation. 3. Reported bugs in Jira with clear steps to reproduce, expected and actual results. 4. Performed functional and regression testing to verify system behavior after changes. 5. Worked in an Agile environment and participated in daily stand-ups and team discussions. 6. Collaborated with developers to clarify issues and retest fixed defects. 7. Used Postman for basic API testing and validation of responses.
QUALITY ASSURANCE ENGINEER INTERNSHIP
04.2025 - 09.2025 |EVO Play
.
1. Performed manual testing of web-based iGaming products, including game interfaces, back-office systems, and payment functionalities. 2 Designed and executed test cases covering core functionalities, edge cases, negative scenarios, and payment workflows. 3. Tested payment systems, including deposits, withdrawals, and validation of incorrect/expired card data. 4. Identified, documented, and reported bugs using Jira with clear reproduction steps, severity levels, and supporting evidence. 5. Conducted functional, regression, and smoke testing to ensure system stability after new releases. 6. Validated API requests and responses related to authentication and payment flows using Postman. 7. Collaborated with developers and team members to clarify requirements and ensure timely bug resolution.
VIP SUPPORT SPECIALIST
01.2022 - 03.2025 |Redcore
.
Managed communication with VIP clients via chat and CRM systems, ensuring high-quality customer support and fast issue resolution Built and maintained strong relationships with high-value users, increasing customer retention and engagement Assisted clients with account-related issues, including payments, login problems, and general inquiries in a timely manner Promoted relevant offers and bonuses to VIP clients, contributing to increased user activity and revenue growth
Vip customer support specialist
since 08.2024 - Till the present day |Pin-Up Global
CRM Systems
● Provide vip-level customer assistance. ● Resolve complex client issues promptly.
Positive call center
01.2023 - 12.2023 |Customer representative
CRM
● Assisted passengers with flight-related queries. ● Managed booking changes and cancellations.
Remote assistant
01.2022 - 11.2022 |Apl company
CRM
● Supported daily administrative tasks remotely. ● Coordinated schedules and documentation.
Sales manager
11.2020 - 12.2021 |Amazon
CRM
● Managed product listings and customer communication. ● Achieved monthly sales targets.
Project coordinator
12.2019 - 09.2020 |NDA
CRM
● Organized project timelines and team meetings. ● Tracked project deliverables and deadlines.

Educational background

Translation English (Bachelor’s Degree)
2014 - 2018
Baku Slavic University

Languages

EnglishProficientTurkishNativeGermanIntermediateRussianIntermediate