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Registration: 13.04.2025

Elena Nalchadzhi

Specialization: Business analysis
With background in marketing and entrepreneurship I'm looking for project work where I can apply my skills in business analysis. I can draw diagrams in BPMN, describe business requirements (functional and non-functional) and draw lo-fi prototypes for rest of the team
CRM QA SQL UML BPMN
With background in marketing and entrepreneurship I'm looking for project work where I can apply my skills in business analysis. I can draw diagrams in BPMN, describe business requirements (functional and non-functional) and draw lo-fi prototypes for rest of the team
CRM QA SQL UML BPMN

Skills

BPMN
UML
CRM
Miro
Draw.io
SQL

Work experience

Business-analytics and founder in start-up
since 09.2018 - Till the present day |nanny-sharing service Katalena
BPMN
-Design of business-processes (BP), information system that allows end-user get instant accsess to the pool of pre-qualified nannies in home city - Development and integration between website, CRM system and acquiring system with no-code instruments - Communication BP to the team and customers Result: 500 + customers, 5000 orders, revenue USD 300 000 / year
Brand manager
12.2011 - 02.2016 |E-commerce Vink vink.ru
BPMN, UML, CRM, Miro, Draw.io
- Conducting research for business requirements for the product (extruded PET and PVC sheets) from B2B clients (ad manufacturers) and sales team - Developing right product together with producer - Chinese factory - Promotion through sales channels, sales support Result: increased market share from 15% to 25%
Marketing analytic
01.2010 - 05.2011 |Penoplex
Excel
● Regular researches on client satisfaction and preferences as well as distributors efficiency ● Head of researchers team - 7 ● All kinds of analysis for negotiation with investors: PEST-analysis, SWOT-analysis, price monitoring, competitor analysis
Partner marketing specialist
02.2009 - 02.2009 |Veeam Software
Salesforce, e-mail
● Launch of partner portal with enhanced usability . ● E-mail marketing campaigns growth of efficiency by 63%.

Educational background

Commerce (Bachelor’s Degree)
2003 - 2008
State university of Economics and Finance
Marketing-manages in services (Masters Degree)
2003 - 2008
State university of Economics and Finance

Languages

EnglishProficientFrenchIntermediate