Product Manager for an Internal Project Management Tool Focused on Renewable Energy Projects. ● Improved product adoption by organising monthly forums with Stakeholders and bi-weekly alignment calls with Product Managers to identify the user pain points, address user needs, and showcase product capabilities. ● Implemented a structured product sign-off phase in the legacy delivery cycle, resulting in a significant reduction in post-launch issues and elevating overall product quality as measured by error reports. ● Implemented change logs for task items in the project management tool to bring accountability and transparency in the process. ● Served as the initial point of contact for project team members facing challenges or needing assistance with the digital product, troubleshoot issues by providing timely resolutions or escalating to technical teams when necessary. ● Analysed metrics to evaluate feature usage and implemented targeted improvements to enhance usability and overall user experience. ● Collaborated with cross-functional teams including engineering, stakeholders, and project teams to ensure product alignment with business goals. ● Organize training sessions and product walkthroughs to ensure that the stakeholders/users are fully informed on product updates. ● Single handedly onboarded all the new users with engaging training sessions that cover tool functionality, best practices, and team-specific workflows. ● Define comprehensive product requirements into clear, actionable user stories along with wireframes and acceptance criteria to guide the engineering team effectively. ● Managed product backlog and prioritised features based on the business requirements and user needs.