● Deployed and managed Kubernetes resources including nodes, pods, secrets, config maps, deployments, and stateful sets to ensure reliable and scalable application infrastructure. ● Executed CI/CD pipelines via Jenkins to deploy updated Docker images to Kubernetes clusters. ● Managed GitHub repositories and collaborated on code versioning and branching strategies. ● Used ArgoCD for automated deployments to the test environment. ● Monitored application performance and health using Dynatrace and Grafana, ensuring minimal downtime and proactive issue resolution. ● Used Jira for task management and Confluence for documentation and internal knowledge base. ● Managed AWS services including EC2, S3, IAM, and Snapshots for cloud-based infrastructure. ● Supported and improved a custom file transfer utility used across internal teams. ● Hands-on experience with Linux systems and Apache NiFi for data flow management. ● Created and maintained detailed system documentation covering configuration, procedures, and best practices to streamline troubleshooting and knowledge transfer.

● Created and managed AWS EC2 instances, configured security groups, and handled snapshots for backup and recovery to ensure system resilience and data protection. ● Used Jira for task management and Confluence for documentation and internal knowledge base. ● Supported and maintained a custom file transfer utility, ensuring secure and efficient data exchange across systems. ● Streamlined troubleshooting and support by developing detailed documentation of system configurations, standard procedures, and best practices. ● Applied critical security and functionality patches across systems to maintain reliability and safeguard against vulnerabilities. ● Administered user access rights, ensuring secure yet accessible environments aligned with organizational policies. ● Managed employee onboarding and off boarding, including account provisioning, hardware setup, and access deactivation. ● Contributed to the successful adoption of new technologies by providing technical support, training, and knowledge sharing across teams.

● Managed all virtual machines (VMs) hosted on VMware ESXi, including VM provisioning, maintenance, and snapshot management for system recovery. ● Implemented critical security and functionality patches to ensure optimal protection against threats and maintain system stability. ● Oversaw Veritas Tape Backup operations, ensuring timely and secure data backup and archival on tapes. ● Administered Office 365 user accounts and permissions, maintaining a high level of information security and efficient access control. ● Handled employee onboarding and offboarding, including email, system access setup, and deactivation processes. ● Supported the adoption of new IT technologies by offering technical expertise and team training. ● Managed data backup processes for pharmaceutical lab systems, including software like Empower and UV/IR analysis tools. ● Provided remote desktop support to employees during the COVID-19 pandemic, ensuring seamless work-from-home operations. ● Maintained asset inventory, tracked hardware/software, and ensured accurate documentation. ● Installed and configured CCTV systems across office premises for enhanced physical security.