— Results-oriented Sales Representative with a strong track record of driving revenue growth, surpassing sales targets, and increasing customer retention. — Over two years of experience in lead generation, client relationship management, and closing high-value deals. — Proficient in HubSpot, Zapier, and CRM automation to streamline sales operations and optimize customer interactions. — Adept at negotiation, upselling, and data-driven decision-making, with a history of delivering measurable business impact. — Sales & Revenue Growth: Consistently exceeded sales targets through client retention and referrals. — Lead Generation & Conversion: Skilled in identifying prospects, nurturing leads, and closing deals. — Customer Relationship Management: Leveraged HubSpot to manage customer interactions, track leads, and analyze sales data for data-driven decision-making. — Negotiation & Persuasion: Strong ability to influence purchasing decisions, resulting in increased average transaction value. — Customer Service Excellence: Enhanced customer satisfaction through prompt issue resolution and proactive engagement. — CRM & Automation: Experienced in optimizing workflows using HubSpot, Zapier, and WhatsApp Business automation. — Market Research & Competitor Analysis: Assessed customer needs and industry trends to refine sales strategies and outpace competitors. Certifications: — ALX Virtual Assistant Certification. — Digital Witch IT Support Certification.