● As an International Sales Specialist at Bookimed, I was responsible for engaging with international patients and promoting medical treatments abroad. ● My role involved providing personalized support to patients, from the initial inquiry to treatment selection, ensuring they had the necessary information and guidance throughout the process. ● I regularly conducted follow-up calls to ensure patient satisfaction and address any questions or concerns. ● I managed patient data within the CRM system, where I tracked interactions, communicated updates, and ensured accurate records. ● Additionally, I played a key role in optimizing the patient experience by offering detailed information about treatment options, guiding them through the decision-making process, and helping them feel confident in their choices. ● In this role, I was also responsible for coordinating with different departments to ensure a smooth patient journey and effectively communicated with healthcare providers to match the right treatments with the right patients.