● Requirements analysis, business process modeling (BPMN, AS-IS/TO-BE). ● Documenting CRM requirements in Confluence (UML, Use Case). ● SQL development and sales data preparation. ● Contributing to BI dashboard creation (Power BI), configuring API integrations. ● Designing ER diagrams (PostgreSQL); setting up and testing REST API integrations: requirements scoping, endpoint documentation, JSON handling, idempotency validation. Achievements: ● Automated data exports, reducing processing time by 50%. ● Implemented BI dashboards, cutting manual reporting efforts by 40%. ● Enhanced demand forecasting accuracy by 20% through collaborative modeling. ● Streamlined request processing, reducing turnaround time by 30%.

● SAP process analysis (MM, PP), requirements gathering and documentation. ● Developing Use Cases, User Stories, and technical specifications. ● Interface prototyping (Figma) and user acceptance testing. ● Integrating SAP with Excel (Power Query) and optimizing procurement templates. ● Designing ER diagrams (PostgreSQL). Achievements: ● Optimized SAP templates, reducing errors by 40%. ● Automated reporting workflows, saving 5 hours per week.