● Identified and pursued new 100+ business leads per month, resulting in 30% conversion rate. ● Developed and maintained relationships with key accounts, achieving a nice client retention rate. ● Managed day-to-day communication with clients, providing timely updates and ensuring excellent customer service. ● Assisted in preparing sales proposals, presentations, and contracts, contributing towards increase in client close rate.

● Supported senior executives in the development of client proposals and sales pitches. ● Coordinated and facilitated client meetings, ensuring smooth communication and timely follow-ups. ● Assisted in the development of targeted marketing campaigns for new service offerings. ● Managed CRM to track lead generation, sales pipeline, and performance metrics.

● Managed high volumes of inbound and outbound calls. ● Delivered product information and assistance to customers, resulting in increase in customer retention.

● Delivered personalized product demos to potential clients, addressing their specific needs and increasing deal closure rates. ● Managed client relationships and ensured customer satisfaction, leading to a 90% client retention rate.

● Proactively identified and pursued new business opportunities via cold calling, networking, and inbound inquiries. ● Worked closely with the customer service team to resolve client issues, improving client satisfaction and repeat business. ● Maintained a high level of product knowledge to provide customers with relevant solutions and build trust.