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Registration: 12.03.2025

Gift Onwuka

Specialization: Customer Suppor
— I am a dedicated customer service and sales professional with three years of experience in delivering outstanding client support and driving sales results. — Throughout my career, I’ve developed strong skills in lead generation, cold calling, and appointment setting, effectively engaging prospects and contributing to business growth. — I am highly motivated, goal-oriented, and eager to continue developing my career in sales. My passion for learning, especially in areas like artificial intelligence and business automation, keeps me adaptable and proactive. — I take pride in collaborating with teams, maintaining organized CRM records, and supporting strategic outreach initiatives.
— I am a dedicated customer service and sales professional with three years of experience in delivering outstanding client support and driving sales results. — Throughout my career, I’ve developed strong skills in lead generation, cold calling, and appointment setting, effectively engaging prospects and contributing to business growth. — I am highly motivated, goal-oriented, and eager to continue developing my career in sales. My passion for learning, especially in areas like artificial intelligence and business automation, keeps me adaptable and proactive. — I take pride in collaborating with teams, maintaining organized CRM records, and supporting strategic outreach initiatives.

Skills

HubSpot
Terraform
1C
Excel
Project Marketing
Salesforce

Work experience

Sales Intern
since 02.2024 - Till the present day |Tele-Target
HubSpot, Terraform, 1C, Excel
● Assisted in generating 50+ qualified leads monthly through cold calling, email outreach, and LinkedIn prospecting. ● Conducted prospect research to identify potential clients and decision-makers. ● Supported the senior sales team by scheduling 20+ meetings monthly for client consultations. ● Maintained accurate records of lead interactions in CRM systems, ensuring data integrity. ● Collaborated with the marketing team to create personalized outreach campaigns, improving response rates by 10%.
Customer Support
07.2023 - 02.2024 |Wakeli
HubSpot, Terraform, 1C, Excel
● Handled inbound and outbound calls to assist customers with inquiries, achieving a 95% satisfaction rate. ● Provided product demonstrations and resolved customer issues promptly and professionally. ● Updated and maintained CRM systems to track customer interactions and feedback. ● Assisted with data entry and ensured the accuracy of client databases.
Volunteer Sales
05.2022 - 07.2023 |Beezwide
HubSpot, Terraform, 1C, Excel
● Supported sales efforts by conducting market research and identifying potential leads. ● Assisted with event coordination and outreach campaigns to promote services. ● Gained hands-on experience in customer engagement and relationship buildin.

Educational background

Laws
2018 - 2022
Abia State Universit

Languages

EnglishNative