User Support Specialist

Remotely
Full-time

A junior specialist is required for a friendly user support team.


Responsibilities:

– Providing informational and technical support to users via online chat and email;

– Assisting users in resolving problematic situations.


Requirements:

– Minimal experience in user support or online advertising;

– Education: Higher or incomplete higher technical education (preferred);

– Proficient in computer use (Windows OS);

– Basic knowledge of internet technologies and online advertising (preferred);

– Good written and verbal communication skills, ability to express thoughts clearly and concisely;

– Willingness to learn, attention to detail, responsibility, communicability, stress resistance.