Customer Support Manager

One of the largest companies in the e-commerce market is inviting a Customer Support Manager to join the team. 

Responsibilities:

- Making outbound calls to schedule deliveries, confirm orders, conduct surveys;

- Work on processing written requests;

- Work on processing requests to chat.

Requirements:

- Education from secondary specialized to higher education;

- Experience in customer service is welcomed;

- Clear and competent verbal and written speech, the ability to put the thought competently;

- Knowledge of MS Office, confident PC user.